Sellers are advised to represent their wares carefully, taking assessment of each item before assigning it a given condition for sale. Sellers may offer products with different conditions to provide buyers with more purchasing choices. Conditions are described here in detail to help sellers determine what term is most appropriate for each of the items they sell.
They are enumerated below, with additional comment for third-party sellers, where applicable. The criteria for collectible conditions are different from Books — New and Used. Instead, the following conditions are used:. Sellers in this category may require pre-approval by Amazon for certain Electronics listings. Details below are in addition to the general condition guidelines above. Music may be sold on disc, magnetic tape, or vinyl. Every item I have received has been brand new and in perfect condition.
The only time I had an issue was with one purchase of a high chair. The tray did not slide smoothly despite the chair appearing brand new it still had labeling stickers on it and was not used. My guess is that someone returned it due the tray issue, and Amazon did not realize it had any flaws and considered it used like new. I am guessing the tray issue was a manufacturer issue, so it was still considered a new item just open box.
I ended up returning the high chair because I was worried about the sticking tray and it was easy. I just printed my return label and arranged for UPS to pick it up since it was a large item. This was all free for me with my Prime membership. So, even though that purchase did not work out, there is really nothing to lose when trying to score an item this way. We want you to buy with confidence anytime you make a purchase on the Amazon. The condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee.
In addition to the warehouse deals, Amazon has a couple of other ways to get lower prices on items. These are pre-owned items which look new and have been inspected and tested. They come with the Amazon Renewed Guarantee. You can find smartphones, laptops, desktops, tablets, appliances, gaming items and office supplies here. I personally do not have experience buying Amazon Renewed items. You can check out reviews of them on Reddit if you want more information.
There are many Amazon renewed reddit posts available. Amazon also has an outlet. These are not open box or returned items, but overstock items that are marked down. This is another place to score great prices. You can find pretty much anything you are looking for in the outlet at a marked down price and these are brand new items. Between the A to Z guarantee and Prime membership benefits with free returns for 30 days, there is not much risk to making a purchase via Amazon Warehouse Deals.
I love finding a good deal and with all the incredible discounted items, I always check them when making purchases to see if I can find my purchase for less. If I see a product labeled Amazon used like new I know I have a good chance of getting a brand new product at a great markdown. Thanks for the read, Jennifer.
I use Amazon Warehouse regularly and with quality I have had no problems. The caution I would say is this, you may not get the quantity you think and therefore the price is not the deal you think it is. For example, I wanted to purchase a lamp set that included 2 lamps. Henricogolfer Well-known member. Usually no issues, just packaging damage. As said above, you can return it if it's junk. From what I have seen it can vary widely per item.
I've had lousy condition like new stuff broken pieces, missing parts, etc and acceptable stuff that looked like new. So pretty much it's luck of the draw. RKA Well-known member. It will likely have obvious signs that someone installed it or used it. That's not a big deal. But Amazon is not so good about inventorying all the pieces to make sure you have everything. So you'll need to do that to determine if you're just missing some hardware you can easily buy locally or other parts that are necessary.
Sometimes the hardware is still sealed in the bag, but I wouldn't count on it if it's listed as used-acceptable. If you're missing other parts, sometimes you can contact the manufacturer and tell them you ordered on Amazon but something was missing.
Many will goodwill some missing bits. Good to hear I might get lucky. Looking forward to see what arrives. The reviews for the hitch did mentioned quite a bit of package damage upon arrival. I've ordered new from Amazon not Warehouse or 3rd party and received products that were damaged or missing parts. Once I returned something only to be sent the same exact damaged item as a replacement. It's free to return but it seems wasteful that they don't cull these problems before shipping out.
Haven't messed with Warehouse deals. But some of my Amazon purchases belonged there or the trash bin.
Hit and miss with Amazon warehouse. Some stuff received appeared brand new with unopened packaging. Other times with beat up packaging and missing parts. The more annoying problem is orders not being fulfilled because their inventory counts were wrong. Last edited: Jan 29, Joined May 15, Messages Yes it is hit and miss, my experiences has been for he most part good.
I bought 2 automobile radios from amazon warehouse, and both were missing the harness, instructions, and other accessories. Accepted my returns, and I bought new.
In my opinion, not amazons issue, bad people returning their products. I bought console for the truck with drink holders, came in bad shape, since it was my work truck, I did not care.
We just negotiated at deal that was best for both parties. Click to expand PelicanPines Well-known member. Your mileage may vary I order well over a dozen AW items every few months Was missing one tiny part that the actual manufacturer replaced for a shipping fee.
Didn't bother complaining to Amazon. I'm smart enough to know I ordered several Durham parts boxes in acceptable Your hitch Buy AWD PelicanPines said:.
Receiving the same item is tough. The return does NOT go to the warehouse items are picked from. It was last 1 remaining in stock. The item shipped from Texas. Return was made to New York and the replacement shipped from New York. Prior, I had posted in the Hot deals section asking if returns always go to Warehouse or if they are added back to stock. Someone replied that they sometimes get added back to stock. I can say from experience that he was right.
Someone mentioned in that topic that he had such experience also. I wonder if it was a third party restock. Cool info tho I order over 1, items a year Also i admit I never ordered the last one and asked for a replacement Joined Feb 23, Messages I have bought a couple items on Amazon Warehouse.
It came repackaged in whats probably Amazon's generic watch box. It did look like new, runs fine. M6erfan Well-known member. Joined Dec 6, Messages 6, Location 'Merica! I've ordered new items on AMZN that were previously opened and used.
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